Indeed上的新招聘 - Customer Care Agent-Mandarin/English-Part Time

lachine

• 刚看到，给需要的人。
  
  http://ca.indeed.com/viewjob?jk=103...ails&utm_medium=email&utm_campaign=job_alerts
  
  Customer Care Agent-Mandarin/English-Part Time
  SSENSE - Montréal, QC
  Part-time, Contract
  Join the SSENSE team!
  
  Do you have an interest in fashion and a solid background in customer service? Are you ready to be challenged daily? At SSENSE, you would join a small Customer Care team filled with kind, knowledgeable, hard working people who will go the extra mile to help you succeed. SSENSE is one of the fastest growing company in Canada and we need talented people like you to help us become even better.
  
  RESPONSIBILITIES
  Take ownership of the inquiries of an upscale Chinese clientele via email and telephone
  Offer assistance and solutions that will result in increased customer satisfaction
  Perform other ad hoc duties
  
  REQUIREMENTS
  Available to work on different shifts which currently include Monday to Sunday from 3h30pm to 7h30pm
  Available to work 20 hours per week
  
  SKILLS
  Excellent writing and verbal skills in both Mandarin and English
  College degree in Fashion, Communications, Administration, Arts, History or other related fields (Bachelor degree an asset)
  1-2 years of customer service experience, preferably in a call center environment
  Excellent spoken and written communication skills in both French and English, other languages are an asset
  Fashion knowledge an asset
  Luxury products knowledge an asset
  Intermediate skills using Microsoft Office (Excel, Word and PowerPoint)