9 b/ U8 V5 Y- ]7 M穆尼奥斯表示，对事件「深感歉意」，强调「没有人应该被如此对待」，集团会于4月30日前完成事件的评估，以及研究机票超卖与相关处理的政策。 7 u7 P4 Q1 j e- u1 q: f: F1 T* q) z/ C) C f
自从拖走过程被人摆上社交媒体后，联航便被全球网民与舆论勐烈批评，发动抵制该公司航班的运动。穆尼奥斯第一次回应事件时只表示，要为「需要重新安置」乘客致歉，又批评乘客「生事及好斗」。 ' [1 K0 h! r' L7 s1 ~. D $ h; f. b9 y- z6 A& w另，据英文媒体报道，已有两名芝加哥地区的律师接手案件，代表被暴力赶下飞机的医生与美联航开始交涉。 5 z* a8 r0 Z6 N0 ?) z2 z/ m/ h & l$ T9 s/ m* B" X' L& PThe CEO of United Airlines apologized again Tuesday amid a global uproar sparked when a passenger was dragged screaming from his seat on a flight that, it turns out, wasn't even overbooked.& R! G8 ^, {6 f5 z0 X: ~7 b9 q a' M
8 q6 @1 U. {( Q: c"I continue to be disturbed by what happened on this flight, and I deeply apologize to the customer forcibly removed and to all the customers aboard," CEO Oscar Munoz said in a statement. "No one should ever be mistreated this way." A' Q; r# A7 ]' e# k/ b$ h
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